Resources
Plain Language Guidelines
(digital.gov)
The federal government provides this website to help agency communicators write clear content that helps people find what they need, understand what they find, and use what they find to meet their needs. The nice part about this website is that it is geared toward communicators in state government.
A Beginner’s Guide to Accessible Text
(Pope Tech)
This article explains how to format text so it is easy to scan and understand. It includes how to break content into chunks, use simple language, and choose readable fonts.
Five Tips for Writing More Readable and Accessible Text (approx. 7 minute video)
(Pope Tech)
This video explains how to measure readable text and how to write content so it is easy for people to read and understand.
5 Formatting Techniques for Long-Form Content
Nielsen Norman Group
This article’s takeaways focus on techniques you can use to improve the scannability of content, especially pieces exceeding 1,000 words. They include summaries, bullet points, callouts, bolding, and visuals.